MICO - Tindall Engineering - PRIVACY

Tindall Engineering Ltd is committed to protecting your privacy. The personal information that you submit will note be shared, sold or disclosed to third parties in any form, for any purpose, at any time, unless prior consent is obtained from you.

This privacy statement applies to the network of Tindall Engineering Ltd web sites. By using any Tindall Engineering Ltd web site, you consent to the data practices in this statement.

 

Data Controller

Any personal information provided to Tindall Engineering Ltd is controlled by the Data Controller at Tindall Engineering Ltd, Unit 8, Laurel Trading Estate, Higginshaw Lane, Royton, Oldham, OL2 6LH.

 

What Information Do We Collect?

  • When you place an order or an enquiry, we will need to know your name / Tindall Engineering Ltd, e-mail address, address, telephone and / or fax number. This enables us to process and fulfil your orders, invoice you accordingly and keep you posted with account activity.
  • Information about how you use and navigate our web sites – we can track this by using what are known as ‘cookies’.
  • Additional personal information disclosed during offline telephone conversations. This information may be merged with personal information you have already submitted online and will only be used in accordance with this Privacy Statement.

 

How We Use This Information

  • Tindall Engineering Ltd uses the information to process and fulfil the service(s) that you have requested.
  • The personal information provided enables us to treat you more personally.
  • The information is also used to communicate with you regarding your account and to broadcast information relevant to the services you use.
  • We use your email address to respond to incoming requests from you and to collect your feedback.
  • We may also send you appropriate marketing communications

 

Web Statistics

In order to measure the relevance and usefulness of certain areas of our web site, we analyse anonymous data collected by cookies about our web site visitors. We may also collect Internet Protocol addresses to help diagnose problems with our servers, but these cannot be linked to any person’s name or identity.

Changing your browser settings to decline cookies will enable you to opt out of this anonymous data collection.

 

Customer Consent and Control

Consent: by using our web sites, you consent to the collection and use of this information by Tindall Engineering Ltd only. Any changes to this Privacy Statement will be posted to this page, to ensure that you are aware of what information is collected, how it is used and under what circumstances we disclose it

Cookies: A cookie is a text file placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to you; they do not contain personally identifying information and simply enable us to track visitor routes through our web sites.

Most web browsers automatically accept cookies, but you can usually opt out by changing your browser settings.

Communication: As stated previously Tindall Engineering Ltd will send information to customers about (1) account information and (2) relevant marketing information, if given permission.

Account specific communications are considered essential to the smooth operation of your account with Tindall Engineering Ltd and you will not be able to unsubscribe from such emails.

Marketing communications will include details about new products, latest developments, survey and other promotional offers. Customers have the ability to opt in or out of receiving this type of information, simply by clicking the box at the checkout.

 

Security

As a Payment Service Provider, thousands of businesses outsource their transaction security Protx. It is Protx’ top priority to ensure that transaction data is kept secure at all times.

All transaction information passed between mico-tindall.com and the Protx VSP Systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to our servers from Protx are signed using MD5 hashing to prevent tampering. You can be completely secure in the knowledge that nothing we pass to the Protx servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.

 

Encryption and Data Storage

Once on our systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards used by, among others, the US Government. The encryption keys are held on state-of-the-art, tamper proof systems in the same family as those used to secure VeriSign's Global Root certificate, making them all but impossible to extract. The data we hold is extremely secure and we are regularly audited by the banks and banking authorities to ensure it remains so.

 

Links to banks

Protx has multiple private links into the banking network that are completely separate from the Internet and which do not cross any publicly accessible networks. Any cardholder information sent to the banks and any authorisation message coming back is secure and cannot be tampered with.

 

Employee access

No individuals within Protx are able to decrypt transaction information or cardholder data. Our systems only allow access to our most senior staff and only in extenuating circumstances (such as investigations of Card Fraud by the Police). Your transaction information and customer card information is secure even from our own employees because our systems never display the full card numbers, even on administration screens.

 

Contact

If you have any questions regarding this Privacy Statement, please contact the Data Controller by email.

Tindall Engineering Ltd, Unit 8, Laurel Trading Estate, Higginshaw Lane, Royton, Oldham, OL2 6LH.

Copyright 2017 - Tindall Engineering Limited is registered in England and Wales - Company Number 2019054 - VAT No. 440189560